Privacy Policy

This Privacy Policy describes how Sama Dog, LLC (“Sama Dog,” “we,” “our,” or “us”) collects, uses, and protects personal information obtained from visitors (“you,” “your,” or “users”) through our website at https://samadog.com and any related services, including online programs, product purchases, and communications (collectively, the “Services”).

By using our Website or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide to Us

  • Name, email address, and contact information when you subscribe to our newsletter, request information, or make a purchase.

  • Shipping and billing details for orders.

  • Pet information voluntarily shared during consultations, educational offerings, or community engagement.

  • Messages or correspondence sent to us directly.

b. Information Collected Automatically

  • IP address, browser type, operating system, and other technical details automatically collected through cookies and analytics tools.

  • Usage data, such as pages visited, time on site, and referring links.

c. Information from Third Parties
We may receive limited data (such as payment confirmation or shipping status) from trusted third-party service providers that assist us with processing orders or managing communications.

2. How We Use Your Information

We use collected information to:

  • Process orders and payments for products or services.

  • Provide customer support and respond to inquiries.

  • Send newsletters, educational content, and marketing updates (with your consent).

  • Improve our Website and Services through analytics.

  • Comply with legal obligations and prevent fraudulent or unlawful activity.

We will not sell or rent your personal data to any third party.

3. Marketing Communications

When you provide your email address or contact details, you consent to receive occasional marketing messages, updates, and offers from Sama Dog, LLC.
You can withdraw consent at any time by clicking “unsubscribe” at the bottom of any email or by contacting us directly at connect@samadog.com.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and support marketing efforts. You may choose to disable cookies in your browser settings, though this may affect certain website functions.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law (for example, accounting or legal compliance).

6. Data Sharing and Third Parties

We may share limited personal data with trusted service providers that assist in operating our business, including:

  • Payment processors (for secure transactions)

  • Email marketing platforms (for newsletters and updates)

  • Shipping carriers (for order fulfillment)

  • Analytics providers (for performance tracking)

These providers are contractually bound to use your information only for the purpose of providing their services and must maintain appropriate data protection safeguards.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we take every precaution to secure your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing communications.

  • Request a copy of your information in portable format.

To exercise these rights, please contact us at connect@samadog.com.

9. Children’s Privacy

Our Website and Services are not directed toward children under 13 years of age, and we do not knowingly collect personal data from children. Any information shared about a pet is assumed to be provided by an adult owner or guardian.

If you believe a child has provided us with personal information without parental consent, please contact us so we can delete it.

10. International Data Transfers

If you access the Website from outside the United States, you acknowledge that your information may be processed and stored in the U.S. or other countries where our service providers operate.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with the revised “Last Updated” date. Your continued use of the Website after such updates constitutes your acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Sama Dog, LLC
Nevada City, California
Email: connect@samadog.com
Website: https://samadog.com

Last Updated: October 28, 2025